At CES 2024, Volkswagen revealed its latest technological advancement: the integration of ChatGPT, an AI-based chatbot, into its vehicle range. This pioneering step by a volume manufacturer brings a new dimension to the in-car experience, utilizing advanced AI to enrich vehicle-user interactions.
Kai Grünitz from Volkswagen’s Board of Management for Technical Development shared insights on the company's vision. "As the first volume manufacturer to standardize such innovative technology in our range, we demonstrate our dedication to making cutting-edge technology accessible in even our compact models. This move is a testament to our ongoing pursuit of innovation and delivering added value to our customers."
Enhanced IDA Voice Assistant with ChatGPT
Central to this innovation is the integration of ChatGPT into Volkswagen’s IDA voice assistant, achieved through collaboration with Cerence Inc. and their Cerence Chat Pro technology. Starting in the second quarter of 2024, an array of Volkswagen models, including the ID.7, ID.4, ID.5, ID.3, Tiguan, Passat, and the latest Golf, will incorporate this feature as standard.
ChatGPT's integration elevates the IDA voice assistant's functionality, allowing it to perform beyond standard operations like controlling infotainment, navigation, and air conditioning systems. It enables more natural language interactions and offers a broader scope of information, all accessible hands-free. This includes providing specific vehicle details and answering a variety of general knowledge inquiries.
User-Friendly Experience and Data Security
Prioritizing user convenience and data security, Volkswagen has streamlined access to ChatGPT. Activation is simple, requiring either a voice command or a press of a button on the steering wheel, with no need for additional accounts or app installations. The system is designed with utmost data protection in mind, ensuring that interactions with ChatGPT do not compromise vehicle data and are promptly deleted after processing.
Cerence Chat Pro plays a vital role in this integration, utilizing multiple sources, including ChatGPT, to ensure a secure and cohesive user experience. This system focuses on delivering both security and compatibility with the existing functionalities of IDA.
Stefan Ortmanns, CEO of Cerence, commented on the successful partnership. "Our work with Volkswagen represents a significant step in bringing generative AI and sophisticated language models directly to the consumers. This collaboration is not only a showcase of our commitment to secure, customizable, and easily deployable automotive AI solutions but also a glimpse into the future of AI-enhanced driving experiences."
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